At Mycotox, our entire mission is built on uncovering the truth and creating safer environments for you and your family. That philosophy extends to how we handle your personal information. We believe that your data, like your home, should be safe, secure, and treated with the utmost respect.
This document outlines exactly how we collect, use, and protect your information. We want you to feel as comfortable using our website as you do in a healthy home.
1. What We Collect & Why
We collect information to help us understand your unique situation and provide the specific answers you are looking for.
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Your Name: So we can address you personally and tailor your experience.
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Contact Details (Email & Phone): To process your orders, schedule inspections, and answer your questions.
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Demographic Info (e.g., Postcode): To understand where our services are needed most and to improve our offerings in your area.
2. How We Use Your Information
We use your data to serve you better, not to sell you out.
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To Support You: Your information allows us to respond effectively to your customer service requests and provide the support you need during your journey.
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To Improve Our Services: We are constantly learning and expanding our knowledge base. We use your feedback and data to refine our testing and consulting services.
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To Keep You Informed: Occasionally, we may send you emails about new research, special offers, or critical updates that we believe will be helpful to your health journey. You can always opt out of these.
3. Your Data is Yours
We do not sell, trade, or transfer your personally identifiable information to outside parties. We build relationships on trust. The only exception to this rule is for trusted third parties who assist us in operating our website or conducting our business (like a secure payment processor), and they are strictly bound to keep your information confidential.
4. Cookies & Customization
Our website uses “cookies” to help us understand how you use our site. Think of them as a way for our website to remember your preferences, so we can provide a smoother, more personalized experience for you. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of the website.
5. Security Measures
We are committed to ensuring that your information is secure. Just as we use rigorous protocols to test your environment, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online. We take every precaution to prevent unauthorized access or disclosure.
6. You Are in Control
You have the right to restrict the collection or use of your personal information.
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
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We will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
7. Changes to This Policy
We are always evolving. As we update our services and adopt new technologies, this policy may change. All updates will be posted on this page, so we encourage you to review it periodically to stay informed.
Contact Us
If you have any questions, concerns, or just want to clarify how we handle your data, please reach out. We are here to help.
Email: ua.moc.xotocym@ecniv Phone: 03 9114 8701